Terms of Service

1. Service Description

• GetCracked provides a platform with over 700+ technical questions, many from top tech companies to help users prepare for technical interviews.
• Users can access free non-premium questions and upgrade to premium plans via Stripe for additional features like premium questions, video guides, and advanced filtering.
• Premium access is granted immediately upon successful payment.
• The Service uses third-party services including Stripe for payments and Discord for community access.

2. Eligibility

• There are no age limits on using this Service. If you are under 18, you must have parental or guardian consent.
• You must have the legal capacity to enter into a contract to use the Service.
• By using the Service, you represent that you are legally able to agree to these Terms.

3. User Responsibilities

• You must provide accurate and complete information during signup or payment to access the Service.
• You agree not to use the Service for any unlawful purpose or in violation of these Terms or applicable US laws.
• You are responsible for providing a valid email address for account management and communications.
• You agree not to share, distribute, or resell access to premium content or questions.
• You will not attempt to reverse engineer, scrape, or extract content from the Service.
• You will not use the Service to violate any applicable laws or regulations.
• You will not interfere with or disrupt the integrity or performance of the Service.

4. Account Security and Access

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account or any other breach of security.
• GetCracked will not be liable for any loss or damage arising from your failure to comply with these security obligations.

5. Payments and Refunds

• Payments for premium plans are processed via Stripe, a third-party payment processor.
• Premium plans include monthly recurring payments ($12/month, or $96/year) or one-time lifetime access ($199).
• Due to the digital nature of the Service, all sales are final, and no refunds will be provided except as required by applicable law, in cases of technical issues preventing access, or unauthorized transactions.

6. Third-Party Services

• The Service integrates with Stripe for payments and Discord for community access. Discord access is provided in the membership confirmation that non-monthly users receive upon payment.
• Your use of these third-party services is subject to their respective terms and policies.
• GetCracked is not responsible for the performance, availability, or data practices of third-party services.

7. Intellectual Property

• The Service and its content, including the interview questions and materials, are owned by GetCracked or its licensors.
• Upon payment, you receive a non-exclusive, non-transferable license to use the Service for personal preparation purposes.
• You may not reproduce, distribute, or modify the content without GetCracked's written consent.

8. No Guarantee of Success

• GetCracked's interview preparation materials are provided for guidance and to help users improve their technical skills.
• GetCracked does not guarantee job offers, interview success, or the accuracy, completeness, or effectiveness of the materials.
• You are solely responsible for any decisions or actions taken based on the Service.

9. Limitation of Liability

• GetCracked provides the Service "as is" without warranties of any kind, express or implied, to the fullest extent permitted by US law.
• GetCracked is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
• The Service is not a substitute for professional career or technical advice.

10. Service Availability

• GetCracked strives to maintain high availability but does not guarantee uninterrupted access to the Service.
• We may temporarily suspend the Service for maintenance, updates, or technical issues without prior notice.
• GetCracked is not liable for any damages resulting from service interruptions or downtime.

11. Termination

• GetCracked may suspend or terminate your access to the Service for violation of these Terms, fraudulent activity, abuse of the Service, derogatory language or applicable laws.
• You may stop using the Service at any time.
• Upon termination, your premium access will be stripped (if applicable) and you will not be allowed to navigate throughout the platform.

12. Changes to Terms

• GetCracked may update these Terms from time to time, with changes posted at https://www.getcracked.io/terms.
• Continued use of the Service after changes indicates acceptance of the updated Terms.

13. Governing Law

• These Terms are governed by the laws of the State of Illinois, United States.
• Disputes will be resolved through the appropriate courts in Illinois.

14. Contact Information

If you have any questions or comments about these Terms of Service, your rights and obligations under these Terms, or your use of the Service, please do not hesitate to contact us at:

• Email: support@getcracked.io
• Address: GetCracked, 1210 S Indiana Avenue, Chicago, IL 60605