Terms of Service

1. Service Description

• getcracked provides a platform with over 700+ technical questions, many from top tech companies to help users prepare for technical interviews.
• Users can access free non-premium questions and upgrade to premium plans via Stripe for additional features like premium questions, video guides, and advanced filtering.
• Premium access is granted immediately upon successful payment.
• The Service uses third-party services including Stripe for payments and Discord for community access.
• All sales are final.

2. Eligibility

• There are no age limits on using this Service. If you are under 18, you must have parental or guardian consent.
• You must have the legal capacity to enter into a contract to use the Service.
• By using the Service, you represent that you are legally able to agree to these Terms.

3. User Responsibilities

• You must provide accurate and complete information during signup or payment to access the Service.
• You agree not to use the Service for any unlawful purpose or in violation of these Terms or applicable US laws.
• You are responsible for providing a valid email address for account management and communications.
• You agree not to share, distribute, or resell access to premium content or questions.
• You will not attempt to reverse engineer, scrape, or extract content from the Service.
• You will not use the Service to violate any applicable laws or regulations.
• You will not interfere with or disrupt the integrity or performance of the Service.

4. Account Security and Access

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account or any other breach of security.
• getcracked will not be liable for any loss or damage arising from your failure to comply with these security obligations.

5. Payments and Refunds

• Payments for premium plans are processed via Stripe, a third-party payment processor.
• Premium plans include monthly recurring payments ($12/month, or $96/year) or one-time lifetime access ($199).
• Due to the digital nature of the Service, all sales are final, and no refunds will be provided except as required by applicable law, in cases of technical issues preventing access, or unauthorized transactions.

6. Third-Party Services

• The Service integrates with Stripe for payments and Discord for community access. Discord access is provided in the membership confirmation that non-monthly users receive upon payment.
• Your use of these third-party services is subject to their respective terms and policies.
• getcracked is not responsible for the performance, availability, or data practices of third-party services.

7. Intellectual Property

• The Service and its content, including the interview questions and materials, are owned by getcracked or its licensors.
• Upon payment, you receive a non-exclusive, non-transferable license to use the Service for personal preparation purposes.
• You may not reproduce, distribute, or modify the content without getcracked's written consent.

8. No Guarantee of Success

• getcracked's interview preparation materials are provided for guidance and to help users improve their technical skills.
• getcracked does not guarantee job offers, interview success, or the accuracy, completeness, or effectiveness of the materials.
• You are solely responsible for any decisions or actions taken based on the Service.

9. Limitation of Liability

• getcracked provides the Service "as is" without warranties of any kind, express or implied, to the fullest extent permitted by US law.
• getcracked is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
• The Service is not a substitute for professional career or technical advice.

10. Service Availability

• getcracked strives to maintain high availability but does not guarantee uninterrupted access to the Service.
• We may temporarily suspend the Service for maintenance, updates, or technical issues without prior notice.
• getcracked is not liable for any damages resulting from service interruptions or downtime.

11. Termination

• getcracked may suspend or terminate your access to the Service for violation of these Terms, fraudulent activity, abuse of the Service, derogatory language or applicable laws.
• You may stop using the Service at any time.
• Upon termination, your premium access will be stripped (if applicable) and you will not be allowed to navigate throughout the platform.

12. Changes to Terms

• getcracked may update these Terms from time to time, with changes posted at https://www.getcracked.io/terms.
• Continued use of the Service after changes indicates acceptance of the updated Terms.

13. Governing Law

• These Terms are governed by the laws of the State of Illinois, United States.
• Disputes will be resolved through the appropriate courts in Illinois.

14. Contact Information

If you have any questions or comments about these Terms of Service, your rights and obligations under these Terms, or your use of the Service, please do not hesitate to contact us at:

• Email: support@getcracked.io
• Address: getcracked, 1210 S Indiana Avenue, Chicago, IL 60605

15. Affiliate Program

To participate, you must be signed-up on getcracked.io and submit an affiliate application here.

• Commission Structure (Recurring Plans): You will earn a 33% commission on each payment made by a customer you directly refer, for as long as that customer remains a paying subscriber. For example, on a $12 monthly plan offering a 10% discount, you will earn $12 * 0.9 * 0.33 = $3.56 a month.
• Commission Structure (Lifetime Plan): You will earn a flat $59.10 (33%) commission for each referred customer who completes a one-time lifetime purchase. This is calculated as $199 * 0.9 * 0.33.
• Tracking & Attribution: Referrals are tracked via unique discount codes. All affiliates' discount code provides claimants with 10% off as a means to encourage users to use an affiliate's code to make a purchase. For example, when using your discount code on a $12 monthly plan, your claimant will receive $1.20 off. This means they will pay $10.80 a month instead of $12 a month. You will receive your commission net of the discount.
• Payouts: Payouts are made via Paypal or Wise on the last non-weekend of each month for the previous month. For example, if you earned $100 over the month of July, you will be paid out by the last business day of August. Payments will be paid either via Paypal or Wise (as specified by the affiliate during sign-up). There are currently no minimums required to be paid out.
• Taxation: We do not withhold taxes on your behalf. You are responsible for all taxation as it relates to commission earned in your jurisdiction.
• Termination: We reserve the right, with or without cause, to terminate your affiliate status with written notice. Upon termination, all unpaid commissions will be paid out and you will not be eligible for future commission.
• Modification: We may modify this agreement at any time. Continued participation after changes constitutes your acceptance of the revised affiliate terms of service.
• Self-referral: If you are caught referring yourself, you will be banned and all pending referral income will be forfeited. We have several detection techniques in place to prevent this.

16. Account Deletion

• You can delete your account anytime in the Account page under 'Edit Profile'. After doing so, you won't be able to navigate to any other page, or even logout.
• Since we store no identifiable information about you, with the only 'personal' piece of information being your email, there is no real upside to deleting your account. We still provide this option if you would like to.
• Deleted accounts can be restored by contacting support@getcracked.io from the account associated with the deleted email. Alternatively, one can create a new account with a separate email after clearing their browser's cookies and cache.

17. Gifting

• Unclaimed gifts cannot be refunded.
• Gifts will either be applied directly to your recipient (if you provide their sign-up email) or an email will be sent to the purchaser containing the gift code. In the latter case, the gift code will also be displayed after checkout immediately after purchase, allowing the user to copy it to their clipboard.
• You can only claim a gift code once. Gift codes cannot be 'unclaimed'.
• You cannot claim your own gift.